Delivery, refunds & returns policy

Delivery Policy
A delivery surcharge of $65 applies when total order value is less than $1000.
Installation is based on work in normal business hours and is subject to site access.
We specialise in commercial office furniture and only deliver to commercial business premises.
It is advisable to choose wisely your product as they are all custom made to order. The finish or actual colour may vary from internet image. Please contact us to request colour samples.
All claims for any damage and/or defect in the goods purchased by the Customer must be made to Redline Interiors Pty Ltd in writing within 3 days of delivery of the goods otherwise the goods are deemed to be received in good order and condition. Please email us at info@redlineinteriors.com.au within 3 days if you are not satisfied with your purchase so that we can resolve any problems. 
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via courier within 3 weeks; however if goods are unavailable delivery will take a little longer. All prices include delivery within metropolitan Melbourne unless otherwise specified.

All pricing excludes the GST.
Actual colour may vary from internet image. Please contact us to request colour samples.
Additional freight charges apply for other areas. Please contact us for a quote.

If you wish to query a delivery please contact us at info@redlineinteriors.com.au

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via courier within 3 weeks.
If you wish to query a delivery please contact us at info@redlineinteriors.com.au
Refund & Returns Policy
It is advisable to choose wisely your product finish actual colour may vary from internet image. Please contact us to request colour samples.
All claims for any damage and/or defect in the goods purchased by the Customer must be made to Redline Interiors Pty Ltd in writing within 3 days of delivery of the goods otherwise the goods are deemed to be received in good order and condition. Please email us at info@redlineinteriors.com.au within 3 days if you are not satisfied with your purchase so that we can resolve any problems.

Refund & Returns Policy
This refund policy does not apply to goods which have been used or not wanted any longer, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Redline Interiors will not be responsible for parcels lost or damaged in transit if you choose not to insure.